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Our Services


 

Business Increases with Customer Needs

With over 35 years in the industry, Pro Stainless is aware that as times change, so do our customers’ needs. What began as a simple fastener company has grown into a leading provider of exceptional, affordable, and dependable service.
Customers are always asking for more, and we pride ourselves in being able to deliver on those needs.

Our services are based on earning the trust and respect of our customers, proving time and time again that our quality and procedural accuracy are top-of-the-line. We have been fortunate to partner with many of our customers to create solutions to their individual needs. Utilizing our inside sales, outside sales, and our Just In Time (JIT) stocking program and its staff collaboratively, we find just the right solution for each customer.

Fastener Stocking Program - JIT

For many OEMs, getting low-cost quality products onto the production floor without shortages is an ongoing challenge. Running out of even the simplest parts can threaten the shutdown of an entire production line and require purchasers to scramble to fly them in at extra cost and headache.

If you are a customer who finds yourself always buying fasteners and electronic hardware and are struggling to keep up with the demand, Pro Stainless’ just-in-time (JIT) stocking program may be the perfect solution for you.

JIT Program Details

Kit Program - Built to Customers’ Needs

Our kit program came about as a result of customers’ requests to have customer-selected groups of products distributed to them. We individually package solutions based on customers’ product demands and will even go as far as personally shopping at the local stores to pick up supplies our customers need.

At Pro Stainless, we are in the business of service above anything else, and as we have shown over time, our customers always come first.

Kitting Program

Dependable Sales Teams with over a Century of Experience

Our sales teams have more than 138 years of collective experience and are cross-trained to respond quickly to any customer’s needs.

With product knowledge that is second to no one, we work directly with our customers to help them identify the right product for their individual needs.

Vendor Managed Relationships

Pro Stainless eliminates the need for multiple vendors by providing everything our customer needs while saving time, hassle, and money. Our process provides our customers with the security of having just enough inventory without any excess.

Pro Stainless extends our loyalty to our vendors. We have been using the same vendors for years, ensuring that our customers receive the products they need on time and with the exceptional service and quality of craftsmanship they have come to expect from San Jose’s Pro Stainless.

Tailored Billing

Pro Stainless tailors our billing procedures to accommodate any customer, and we are able to consolidate invoices once a month or send them out on an order-by-order basis.

We like to keep things simple for you, and if you have a request, please do not hesitate to contact us. We will do our best to accommodate you and your needs. It’s that quality of service that defines us and makes your life easier.

If you have questions, please call our friendly customer service: 408-437-0600